Data Privacy Statement

Introduction

At NiQUA, we respect your privacy and are committed to protecting your personal data. This privacy statement explains how we handle your personal information in compliance with the Data Privacy Act of 2012.

Data Collection. We collect personal information necessary to fulfill our service obligations, including:

  • Personal Details: Name, address, and contact information.
  • Transaction Details: Purchase history and payment information.
  • Interaction Records Customer service interactions and feedback.

Purpose of Data Collection. Your data helps us:

  • Process your transactions efficiently.
  • Provide customer support and manage returns.
  • Improve our products and services.
  • Inform you about promotions and new products, subject to your consent.

Use of Your Data. We use your information to:

  • Fulfill our contractual obligations to you.
  • Enhance our store operations and service offerings.
  • Comply with legal requirements and protect the rights, property, or safety of NiQUA, our customers, or others.

Data Sharing. We share your data only with:

  • Service providers and partners who assist in fulfilling your orders and services.
  • Legal and regulatory authorities, when required by law.

Data Security. We implement stringent security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. We continuously review and update our security practices.

Your Rights. You have the right to:

  • Access your personal data.
  • Request correction or erasure of your data.
  • Object to the processing of your data.
  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Data Retention. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this statement unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement. We may update this privacy statement periodically. We will notify you of any significant changes and post the updated statement on our website.

 

Contact Us

If you have questions or concerns about our privacy practices or wish to exercise your rights, please contact us at:

Email: info@ni-qua.com

Phone: +63 9172463000

Address: The Gray House 19 Champaca St Marikina Heights, Marikina

 

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

 

as of 2024